Cookie Policy

Background

This website www.thompsonseparts.co.uk (“Our Site”) uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, We are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur if you continue using Our Site OR when you press the Accept Cookies button on Our Cookie Pop up when prompted, If you do not agree to Our Cookie Policy, please stop using Our Site immediately.

Thompsons is the clear UK market leader in tipper truck bodybuilding.

Why? Because no other company offers the product range that Thompsons offers, and no other company can match either our physical resources or continuous levels of investment.
These strengths are vitally important to customers, who are often spending large sums of money on fleet replacement programmes. They choose Thompsons partly because we offer long-term reassurance, but equally because our products outperform the rest.
But our success is not just about products. It’s also about service, about response, and a real commitment to after sales support. In short, it’s about us as people, how we work and where we want to go. For these reasons and more, customers choose to put their trust in Thompsons.

Definitions and Interpretation

1.1 In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:
“Cookie”
Means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;
“Cookie Law”
Means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);
“personal data”
Means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);
“We/Us/Our”
Means Thompsons eParts Ltd , a limited company registered in England under company number 09714654, whose registered address is Vulcan Way, New Addington, Croydon, Surrey, CR9 0DE, and whose main trading address is Thwaites Close, Shadsworth Business Park, Blackburn, Lancashire, BB1 2QQ..

Information About Us

2.1 Our Site is owned and] operated by Thompsons eParts Ltd, a limited company registered in England under company number 09714654 whose registered address is Vulcan Way, New Addington, Croydon, Surrey, CR9 0DE and whose main trading address is Thwaites Close, Shadsworth Business Park, Blackburn, Lancashire, BB1 2QQ.
2.2 Our VAT number is GB222891214.
2.3 Our Data Protection Officer is Simon Shields, and can be contacted by email at info@thompsonseparts.co.uk, or by telephone on 01254 914800, or by post at Thwaites Close, Shadsworth Business Park, Blackburn, Lancashire, BB1 2QQ.

How Does Our Site Use Cookies?

3.1 Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
3.2 By using Our Site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than us. Third party Cookies are used on our Site for Google maps, YouTube for online instructional videos, social media sites or payment gateways such as Sagepay and Paypal.. For more details, please refer to section 4 below.
3.3 All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:
3.3.1 Strictly Necessary Cookies
A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.
3.3.2 Analytics Cookies
It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.
3.3.3 Functionality Cookies
Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.
3.3.4 Targeting Cookies
It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests. [Some information gathered by targeting Cookies may also be shared with third parties.
3.3.5 Third Party Cookies
Third party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).
3.3.6 Persistent Cookies
Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.
3.3.7 Session Cookies
Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.
3.3.8 Cookies on our site are not permanent and will expire as indicated in the table below.
3.3.9 For more details of the personal data that we collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy Here.
3.3.10 For more specific details of the Cookies that we use, please refer to the table below.

What Cookies Does Our Site Use?

4.1 The following first party Cookies may be placed on your computer or device:

Name of Cookie	Purpose & Type	Strictly Necessary	Duration
gwcc	Google Call Back conversion	Yes	6 months
frontend	Your session id on the server	Yes	6 months
thompsons_homegroup	Pop up banner on first visit	Yes	When browser closes
nreum	New Relic cookie which is only created in browsers that do not support the Navigation Timing API.	Yes	When browser closes

When browser closes
4.2 The following third party Cookies may be placed on your computer or device:

Name of Cookie	Purpose & Type	Provider	Strictly Necessary	Duration
nid	Analytical Cookie to track visits	Google	Yes	6 Months
_cfduid	Tracker cookie for online & offline message service.	Zopim	Yes	12 Months
JSESSIONID	Session Tracking	J2EE	Yes	When browser close

4.3 Our Site uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
4.4 The analytics service(s) used by Our Site use(s) analytics Cookies to gather the required information.
4.5 The analytics service(s) used by Our Site use(s) the following analytics Cookies:

Name of Cookie	Purpose & Type	Provider	Strictly Necessary	Duration
__utma     __utmb   __utmc     __utmz	Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.	Google     Google     Google     Google	Yes     Yes     Yes     Yes	2 Years     30 mins from set/update   End of browser session     6 months from set/update

Consent and Control

1. In, select the Tools button, point to Safety, and then select Delete browsing history.
2. Select the Cookies and website data check box, and then select Delete.
3. On your computer, open Chrome.
4. At the top right, click More Settings.
5. At the bottom, click Advanced.
6. Under “Privacy and security,” click Content settings.
7. Click Cookies.
8. Under “All cookies and site data,” click Remove all.
9. Confirm by clicking clear all.

Before Cookies are placed on your computer or device, you will be shown a Accept Cookies – via a pop up message requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies unless those Cookies are strictly necessary; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow and/or deny different categories of Cookie that we use.
You can return to your Cookie preferences to review and/or change them at any time by:
Please see 5.2 below for more help and additional browser settings.
Please note if you remove cookies, you may be signed out of websites and your saved preferences could be deleted.

Enabling or disabling Cookies in your internet browser.

5.1 In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
5.2 The links below provide instructions on how to control Cookies in all mainstream browsers:
5.2.1 Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB
5.2.2 Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835
5.2.3 Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
5.2.4 Safari (macOS): https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB
5.2.5 Safari (iOS): https://support.apple.com/en-gb/HT201265
5.2.6 Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences
5.2.7 Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)
6.1 We may alter this Cookie Policy at any time. If We do so, details of the changes will be highlighted at the top of this page. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.
6.2 In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

Changes to this Cookie Policy

6.1 We may alter this Cookie Policy at any time. If We do so, details of the changes will be highlighted at the top of this page. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.
6.2 In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.